Frequently Asked Questions

It's an organized storage unit for everything you need at your finger tips about your kid.

Add your kid’s info, fill in the stuff that matters (allergies, medicine, emergency contacts, — whatever is relevant), and Kidfile turns it into a clean, shareable page called a care card. If your babysitter, your mom, a co-parent, anyone you choose needs the info, you send them one link. They open it, and everything is there that you want to share.

iPhone and Android. A web version is on the way. There's also an Apple Wallet and Google Wallet card for emergency info you can keep on your phone's lock screen.

No. Add your kid's name, one allergy or "no known allergies," and one emergency contact — and you already have a shareable care card. Everything else you can add whenever.

Yes, gently. If something hasn't been reviewed in a while — like a medication dose that might have changed or a shoe size from 6 months ago — the app will flag it on your home screen. It's a nudge, not a nag.

Yes. Private parent notes are separate from the shared care card. Even people you've given access to won't see them.

Two ways. You can invite someone by email — they create an account and get ongoing access. Or you can send a share link — they tap it and see the care card in their browser, no account needed. Most parents use the link for babysitters, and some use the invite for co-parents or grandparents who help regularly.

Yes. Kidfile has built-in view modes for common situations — there's one for babysitters (the essentials), one for grandparents (a bit more), one for school or camp (what staff need), and one for emergencies (just the critical info). You can also customize what each view shows.

Yes, instantly. One tap and their access is gone.

Yes. You can make it one-time use (it works once, then disappears), set it to expire after a certain number of days, or leave it active until you decide to turn it off. You can also add a password.

Yes. The app logs each time someone opens a share link or views the profile inside the app — who, when, and from where. You're always in control.

Yes. You can add another parent as a full co-owner with the same level of access you have. Both of you can update info, and changes sync in real time.

Very. Instead of texting back and forth about doctor appointments, insurance info, or medication changes, both parents see the same care card. It reduces "you didn't tell me" moments and keeps the focus on the kid, not the communication friction. Just remember to always update the kidfile.

A digital card that lives in Apple Wallet or Google Wallet on your phone's lock screen. It shows your kid's name, age, critical allergies, medications, emergency contacts, and a QR code that opens a limited emergency view of the profile. Useful for you, your partner, grandparents — anyone who might need to pull up the info fast.

Yes, in a few practical ways. You can type or speak naturally — something like "Jamie is allergic to peanuts" — and the app will suggest the right fields to update. You can also snap a photo of a document (like an insurance card or vaccination record) and Kidfile will pull out the key info for you to review.

Never. Every suggestion shows up as a draft. You review it, approve it, or throw it away. Nothing touches your kid's profile without your say-so.

Yes. Your data is encrypted the same way banks and healthcare apps encrypt theirs — both when it's moving between your phone and our servers, and when it's stored. We don't cut corners on this.

No. We don't sell, share, or monetize your family's information. Ever. Our business model is the subscription. You're the customer, not the product.

No. Share links use random codes. There's no way to guess a link or stumble onto someone's care card.

Nobody, unless you contact support and ask for help. Even then, support tools limit what's visible and every action is logged.

We're not a healthcare provider, so HIPAA doesn't technically apply to us. But we apply the same standards — encryption, access controls, audit logs — because you're trusting us with health information and we take that seriously.

No. Kidfile does not interact with children at all. Everything is entered by a parent or authorized guardian.

Kidfile offers a Free plan and a Standard plan at $4.99/month.

Free: 1 kid, a basic care card, 1 share link. Free forever, no credit card needed.

Standard: Multiple kids, full profiles, unlimited share links, document storage, custom access levels, and smart features.

It's genuinely useful. One kid, one care card, one share link — that covers the core use case for a lot of families. The paid plan is for families who have more kids, need more sharing capabilities, and document storage (insurance card, ID, etc.).

Yes. Cancel from inside the app. You keep access through the end of your billing period, then it drops back to free. No hassle, no phone call, no guilt trip.

No. Your data stays. You just lose access to the paid features. If you come back later, everything is still there.

Inside the app: Settings, then "Need Help." Your message goes straight to our team. We prioritize urgent issues (account access, safety concerns) first.